Ict Outsourcing

Can anyone tell me what is meant by outsourcing?

i need the benefits of ICT outsourcing and disadvanges

Outsourcing means hiring someone to do the job for them. Most of these companies are outsourcing call centers. But not all. Some are IT companies that are hired to create programs or websites. Thus, a company to outsource pay people to serve their customers. Say a computer company (Dell, for example). Dell pays for the call center in India to provide U.S. TechSupport is consumed. This Call Center Hiring and trains people on policy-based Dell. The Call Center provides information on the salaries of these officers, but these agents represents a call placed to Dell. They do not say "I works for the call center "to its customers. Instead, they say" I work for Dell, but Dell does not pay it directly to most. big business are turning to outsourcing because it is cheaper. If Dell has used the Americans, who have to pay more (almost 3 times 5 times 10 times) compared Asians with very cheap labor. The disadvantages are that most of these companies outsource are based on the high seas and most people work because they have accents which greatly affects the service on the concern of the media.